Dear User,

Thanks for purchasing WEIER LCD products,including LCD TV,display, advisement player,industrial monitor,display wall.To protect your rights and interests, electronic white waterproof TV product (hereinafter referred to "LCD product").In order to protect your rights and remove worries for the future,Shenzhen WEIER Technology Co., Ltd (“WEIER” for short) hereby makes the following guarantee commitments on WEIER LCD products.

I. WEIER Fully Implements the Following Rules and Regulations of “National Three Guarantees Rule” for WEIER LCD products:

1. If LCD products have any performance fault specified in the Microcomputer Performance Fault List (see Annex 1) within 7 days as from the purchase date, you can return it or ask for a replacement or repair. If you decide to return the product, the seller shall offer a full refund of the invoice price at one time.

2. If the LCD products have any performance fault specified in the Microcomputer Performance Fault List during the 8th~15th days as from the purchase date, you can ask for a replacement or repair. If you ask for a replacement, the seller shall offer a same model with the same specification. If the same model with the same specification is out of production, the seller shall offer a same brand of product whose performance is not lower than the original product.

3. If the TV,display fail to work even if repaired twice within one year as from the purchase date, the seller shall offer a same model with the same specification as a free replacement based on the repair record provided by the repair person. If the same model with the same specification is out of production, the seller shall offer a same brand of product whose performance is not lower than the original product.

4. The“National Three Guarantees" shall be void in the following cases:

(1) The “Three Guarantees” period expires.

(2) The damage (like broken circuit board / casing caused by improper transportation, drop or strike, scratched, crushed or broken LCD screen, deformed LCD shadow mask, etc.) is caused by failure to follow the User Manual to use, protect or store the LCD products.

(3) The LCD product is dismantled and damaged by the repair person without “Three Guarantees” authorization.

(4) You fail to show the effective document for “Three Guarantees” or effective invoice (unless the LCD product is certified to fall within the “Three Guarantees” period).

(5) The document for “Three Guarantees” is altered without permission.

(6) The model No. or product code specified in the document for “Three Guarantees” does not conform to the actual product.

(7) The damaged is caused by pirated software.

(8) The damage is caused by virus.

(9) You can not provide the factory name, factory address, production date, or Certificate of Quality.

(10) The damage is caused by force majeure.

II. WEIER’s Standard Service Commitment on WEIER LCD product

In addition to the above “National Three Guarantees” services, WEIER also provides the following service commitment:

Standard Service Commitment

WEIER provides nationwide warranty services. Wherever you purchase and use a WEIER LCD product in China (except Hong Kong, Macau, or Taiwan), you can enjoy quality services in any service center in China authorized by WEIER if the LCD product has a hardware fault within the warranty range. Please dial the HORION after-sales service number of WEIER corporation: 4006-818-999 or directly contact with a service center authorized by WEIER.

1. Warranty Commitment on LCD /LED Product

As for WEIER /LCD TV,display,key parts(include LCD/LED screen,circuit part) ,we provide three-year warranty service for free (only for those used in business premises) . As for those  LCD/LED screen used in business premises, we provide two-year warranty service for LCD/LED screen and three-year warranty service for other components.

2. Advisement player,industrial monitor,display wall

As for the machine used in commerce,we provide one-year warranty service for free.

(Note:1. The packaging materials and casing components do not fall within the warranty range.2. A reasonable part of the freight charges arising from paid services or repairs for the products exceeding one year (as from the invoice date) shall be borne by the customer.)

III. Identification of Warranty Period

1. Warranty Documents: effective warranty documents include the effective Warranty Card and invoice (or copy); if you fail to show the effective warranty documents, we shall calculate the warranty period as from the production date of your WEIER LCD product, which comes from the barcode.

2. Identification of Warranty Period: the warranty period of LCD/LED product shall be calculated as from the invoice date and does not include the time delayed by repairs and lack of spare parts. 

Guangzhou Wanteng Electronics Co., Ltd. (abbreviated as Wanteng), established in 1987, has been engaged in the electronics industry for more than 20 years. Our registered trademark is "Weier",provide one-stop service of R&D, production and after-sales. We have obtained ISO9001 international quality management system certification, and our products have fully passed 3C and ROHS certification.